Privacy
Privacy PolicyThis Privacy Policy explains how farhatjahan.com (referred to as the “Site”, “Farhat Jahan Studio”, or “we”) collects, utilizes, and discloses your Personal Information when you visit or make a purchase from the Site.COLLECTING PERSONAL INFORMATIONWhen you browse our Site, we collect specific information regarding your device, your interactions with the Site, and any details required to process your purchases. Additionally, we may collect extra details if you contact us for customer support. In this Privacy Policy, any information that can uniquely identify an individual (as outlined below) is referred to as "Personal Information."Device Information
- Examples of Personal Information Collected: Browser version, IP address, time zone, cookie data, pages/products viewed, search queries, and interaction with the Site.
- Purpose of Collection: To ensure the Site loads efficiently for you and to conduct analytics to enhance user experience.
- Source of Collection: Automatically collected via cookies, log files, web beacons, tags, or pixels (including Facebook and Google pixels).
- Disclosure for Business Purposes: Shared with our processor Shopify and related apps within Shopify.
Order Information
- Examples of Personal Information Collected: Full name, billing/shipping address, payment details (last four digits of card numbers), email address, and phone number.
- Purpose of Collection: To process orders, handle payments, arrange shipping, generate invoices/order confirmations, communicate with you, prevent fraud, and, when applicable, provide marketing information based on your preferences.
- Source of Collection: Directly collected from you.
- Disclosure for Business Purposes: Shared with Shopify and payment gateways, including MCB Payment Gateway.
Customer Support Information
- Examples of Personal Information Collected: Address changes, social media handles, messaging app details.
- Purpose of Collection: To provide efficient customer support.
- Source of Collection: Directly collected from you.
MINORSOur Site is not intended for users under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has shared their Personal Information with us, please contact us to request its removal.SHARING PERSONAL INFORMATIONWe share your Personal Information with third-party service providers to operate our Site and fulfill our contracts with you. This includes:
- Shopify: Our e-commerce platform. Read Shopify’s Privacy Policy here: https://www.shopify.com/legal/privacy.
- Legal Compliance: We may share your information when required by law, such as responding to a subpoena, search warrant, or other legal requests.
BEHAVIORAL ADVERTISINGWe use your Personal Information to deliver targeted advertisements and marketing that we believe may be relevant to you.
- Google Analytics: Helps us understand customer behavior on the Site. Learn more: Google Privacy Policy. You can opt-out here: Google Analytics Opt-Out.
- Facebook Pixel: Used to track interactions with our ads and optimize marketing efforts.
- Advertising Partners: We may share browsing behavior, purchase history, and ad interactions with advertising partners via cookies or similar tracking technologies.
To opt out of targeted advertising:
- Facebook: Ad Preferences
- Google: Ad Settings
- Bing: Personalized Ads
Additionally, you can manage ad tracking preferences via the Digital Advertising Alliance: Opt-Out Portal.USING PERSONAL INFORMATIONWe use your Personal Information for various purposes, including:
- Selling products and processing payments.
- Shipping and fulfilling orders.
- Sending updates about new products, services, and promotions.
LAWFUL BASIS (For EEA Residents)If you are located in the European Economic Area (EEA), we process your Personal Information under the following legal bases:
- Your consent.
- Fulfilling contractual obligations (such as processing your purchases).
- Compliance with legal requirements.
- Protecting your vital interests.
- Public interest tasks.
- Legitimate business interests (provided they do not override your fundamental rights).
DATA RETENTIONWe retain your Personal Information for record-keeping purposes unless you specifically request its deletion. See the “Your Rights” section below for details on data erasure.AUTOMATED DECISION-MAKINGIf you are a resident of the EEA, you have the right to object to automated decision-making that significantly affects you legally.Farhat Jahan Studio does not engage in fully automated decision-making with legal consequences. However, our processor Shopify uses limited automation for fraud prevention, such as:
- Temporary denylist of IPs with multiple failed transactions.
- Temporary denylist of credit cards linked to flagged IPs.
These denylists expire after a short period and do not create lasting impacts.YOUR RIGHTSYou have the right to:
- Opt out of marketing emails, SMS, and cookie tracking.
- Request manual removal from all marketing lists by emailing administrator@farhatjahanstudio.com.
COOKIES POLICYCookies are small files stored on your device when you visit our Site. We use cookies for:
- Functionality (saving login details and preferences).
- Performance (understanding user behavior).
- Advertising (delivering relevant promotions).
- Social Media Integration.
Cookies enhance your browsing experience by remembering your preferences (e.g., login details, location settings). You can disable cookies via your browser settings; however, this may affect certain Site features.CONTACT INFORMATIONFor any questions regarding this Privacy Policy, you can contact us at:📧 Email: info@farhatjahanstudio.com
📞 Customer Support: +92 3358279120